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Prosperous values
its customers and respects their privacy. We collect customer
information in an effort to improve our customers' shopping
experience and to communicate with our customers about our products,
services, contests, and promotions. Prosperous recognizes that it
must maintain and use customer information responsibly. We do not
sell or rent the information you provide us online to third parties.
However, we do share your information with third parties under
certain circumstances.
This policy
describes the personal information we collect about you, why we
collect it, how we use it, and when we share it with third parties.
Our policy also describes the choices you can make about how we
collect and use your information. If you have any questions about our
privacy policy, contact us via email at info@ProsperousQuality.com.
If our information
practices change in the future, we will let you know by posting the
policy changes on our website or by communicating directly with you.
We will let you know of any such changes before we use your
information in a manner not previously disclosed in our privacy
policy. You will have the opportunity at that time to choose not to
participate, and to remove yourself from any new use of your
information.
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What
kind of information does Prosperous collect?
We collect
information -- such as your name, email address, mailing address,
phone number, and credit card number -- that you provide to us when
you place an order, and when you save your info with us or
participate in a contest, promotion, or survey. We also maintain a
record of your product interests and purchases online and in our
stores. We may acquire customer names and mailing addresses for
select postal mailings from third parties.
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How
does Prosperous use my information?
When you make a
purchase at ProsperousQuality.com, we use the information you provide
us to process your order. We will also send you an email message
confirming that your order has been received and another to let you
know when it has been shipped. Additionally, we may need to contact
you via phone, postal mail, or email if we have other questions
regarding your order.
If you purchase
from us online, we will also send you notices about our products,
services, contests, and promotions through email or postal mail.
Don't worry -- if you have previously asked to be removed from our
email list, we will not send email notices about our products,
services, contests, and promotions if you place an order. Please note
that it may take six to eight weeks for our systems to be updated
when unsubscribe requests are made.
When you save your
info with us -- by e-mail, online, or over the phone -- you will be automatically signed up to receive email
messages from us regarding our products, services, contests, and
promotions. However, if you participate in a contest or promotion,
you may choose whether or not to receive email messages from us
regarding our products, services, contests, and promotions. Please
note that you may still receive information from or about Prosperous
in connection with the contest or promotion. From time to time, we
may also send you email messages to help us learn more about your
shopping preferences. In addition, we maintain a record of your
product interests and purchases to help us improve our site design
and your shopping experience.
To serve you
better, we may combine information you give us online with
information about your product interests and purchases. In addition,
we also may combine information you provide with demographic
information that is publicly available. We use that combined
information to enhance and personalize your shopping experience, and
to communicate with you by email or postal mail about Prosperous
products, services, contests, and promotions that may be of interest
to you. If you do not want us to use your information as described
above, please contact us via email at info@ProsperousQuality.com.
We want to
communicate with you only if you want to hear from us. If you prefer
not to receive information from us about our products, services,
contests, or promotions via email, postal mail, or phone, please
contact us via email at info@ProsperousQuality.com. Please be sure to
include your email address, full name, and password.
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How
does Prosperous protect children's privacy?
We at Prosperous
understand your concerns regarding your children's access to the
Internet and the Internet's access to your children. We, too, are
concerned about children's safety online. Consistent with the
Children's Online Privacy Protection Act of 1998, we will never
knowingly request personally identifiable information from anyone
under the age of 13 without prior, verifiable parental consent.
If we become aware
that an individual who has joined our email list or who has saved
information with our websites is under the age of 13, we will remove
his or her personally identifiable information from our files
immediately.
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Does
Prosperous share my information with third parties?
We contract with
third parties to assist us in maintaining and managing our customer
information, to fulfill promotions, and to communicate with our
customers. However, we do not authorize any of those third parties to
use your information in any other way. In addition, when we team up
with another company to offer or provide products, services,
contests, or promotions, we and the other company may cross-reference
our customer databases to identify common customers. We and the other
company may use that existing information to fulfill contractual or
promotional obligations and to identify future promotional
opportunities. When we offer contests and promotions, or join with
another company to do so, customers who choose to participate in
those contests and promotions may be asked to provide personal
information in order to participate. That information may then be
used by us and the other company to notify winners or to fulfill
promotional obligations.
We may
occasionally participate in scrip, loyalty, and other similar
programs. Scrip programs allow you to instruct Prosperous to divert a
percentage of the amount you spend at Prosperous to participating
schools and other non-profit organizations. Loyalty programs allow
you to earn "points" on purchases at Prosperous, which you
may then use toward certain rewards offered by the loyalty programs
in which you participate.
If you choose to
participate in any scrip, loyalty, or other similar program in which
Prosperous is a participating vendor, the company administering the
scrip, loyalty, or other similar program (collectively, the
"scrip company") will or should ask for your consent to
have Prosperous or our credit card processor(s) share with the scrip
company information regarding your Prosperous purchases. This
information will include your credit card number and the date and
amount of your purchase, and may include your name. We will provide
this information to the scrip company only as you have authorized us
to do so. The scrip company may also share this information with the
organizations you have chosen to receive a percentage of or
information regarding your Prosperous purchases. Many scrip companies
have their own privacy policies that may differ from ours. You should
review these policies carefully, as we have no control over them.
We also may share
aggregate, non-personally identifiable information about you, such as
your age and gender, and types of products purchased, with our
business partners to fulfill our contractual obligations.
Except as
described above, we do not rent, sell, or share any information we
collect to or with any unaffiliated third party.
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How
do I remove my information from email, phone, and postal mailing lists?
We want to
communicate with you only if you want to hear from us. If you prefer
not to receive information from us about our products, services,
contests, or promotions via email, postal mail, or phone, please let
us know by sending us an email message.
Be sure to include your email address, full name, and password with
your request.
Please note,
however, that if you ask us to remove your name and
address from our email or postal mailing list, we will have to
maintain your name in a "do not mail" file to ensure that
we honor your request. Please also note that when you make an online
purchase, we will contact you via email to confirm your order and to
let you know when it has been shipped. In addition, we may need to
contact you via phone, postal mail, or email with other questions
regarding your order.
If prior to
participating in a contest or promotion you opted not to receive
information about or mailings from us, you may still receive
information from or about Prosperous in connection with the contest
or promotion you entered or participated in. If you do not want to
receive information about Prosperous or to share your information
with Prosperous and the other companies sponsoring these contests or
promotions, you may opt not to participate in these contests or
promotions.
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What
are cookies? How and why does Prosperous use cookies on its site?
A cookie is a
small data file that websites often store on your computer's hard
drive when you visit. A cookie may contain information, such as a
unique user ID, that is used to track the pages you've visited.
Prosperous uses cookies, but we do not store personally identifiable
information in your cookie.
We use cookies in
order to improve your shopping experience. Cookies enable us to keep
track of your order as you shop on our site. They also allow us to
recognize customers who have saved their info with us when they
visit, and to provide those customers with their account information.
If you save your info with Prosperous or order from our site, we use
cookies to monitor and maintain information about how you use our
site and what you buy. If you have not saved your info with us or
ordered from our site, we may monitor and maintain information about
your use of our website in a manner that does not identify you. In
either case, this information helps us to serve you better by
improving our site design, as well as our products, services,
contests, and promotions.
Through our use of
cookies, we track and maintain the identity of the website you
visited immediately prior to visiting Prosperous. Keeping track of
where you came from can help us to improve our site design and to
fulfill our contracts with our business partners. We do not otherwise
track any information about your use of other websites.
You can refuse
cookies by turning them off in your Web browser. However, if you turn
off cookies, we will not be able to track your order, which means you
will be unable to make purchases from our site. Nor will we be able
to recognize you as a customer who has saved your info with us, so
you will be unable to access (or change or delete) your account
information. Linking to our site from another website may cause
technical issues for some Internet Explorer 6.0 users. If you are
shopping at ProsperousQuality.com using Internet Explorer 6.0 and are
having difficulty accessing the site, please check your privacy
settings in your browser and set them to "Medium." If you
do not wish to change your privacy settings to "Medium" and
you are currently using the "Medium High," or
"High" settings, you may choose to override your current
cookie handling practices for individual sites that you specify. If
you have any questions about ordering, please send us an email
message.
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How
does Prosperous make sure my order information is secure?
Protecting your
order information is our priority. We use Secure Sockets Layer (SSL)
technology to ensure the security of your online order information.
To check the security of your connection, look at the lower left-hand
corner of your browser window after you access our secure server. If
you see an unbroken key or a closed lock (depending upon your
browser), then SSL is active. To double-check for security, look at
the URL line of your browser. If you have accessed a secure server,
the first characters of the site's address should change from
"http" to "https."
Some browser
versions and some firewalls don't permit communication through secure
servers. If this is the case for you, you'll be unable to connect to
our server, so you won't be able to mistakenly place an order through
an unsecured connection. If for any reason you cannot access the
secure server, please feel free to e-mail us
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What
about links to other websites and services?
The Prosperous
website may contain links to other sites that are not under our
control. These websites have their own policies regarding privacy,
and you should review those policies before visiting these sites.
Prosperous has no responsibility for linked websites and provides
these links solely for the convenience and information of our
visitors. If you have any questions about our privacy policy, just
send us an e-mail message.
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