Prosperous values its customers and respects their privacy. We collect customer information in an effort to improve our customers’ shopping experience and to communicate with our customers about our products, services, contests, and promotions. Prosperous recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide us online to third parties. However, we do share your information with third parties under certain circumstances.
We collect information — such as your name, email address, mailing address, phone number, and credit card number — that you provide to us when you place an order, and when you save your info with us or participate in a contest, promotion, or survey. We also maintain a record of your product interests and purchases online and in our stores. We may acquire customer names and mailing addresses for select postal mailings from third parties.
When you make a purchase at ProsperousQuality.com, we use the information you provide us to process your order. We will also send you an email message confirming that your order has been received and another to let you know when it has been shipped. Additionally, we may need to contact you via phone, postal mail, or email if we have other questions regarding your order.
If you purchase from us online, we will also send you notices about our products, services, contests, and promotions through email or postal mail. Don’t worry — if you have previously asked to be removed from our email list, we will not send email notices about our products, services, contests, and promotions if you place an order. Please note that it may take six to eight weeks for our systems to be updated when unsubscribe requests are made.
When you save your info with us — by e-mail, online, or over the phone — you will be automatically signed up to receive email messages from us regarding our products, services, contests, and promotions. However, if you participate in a contest or promotion, you may choose whether or not to receive email messages from us regarding our products, services, contests, and promotions. Please note that you may still receive information from or about Prosperous in connection with the contest or promotion. From time to time, we may also send you email messages to help us learn more about your shopping preferences. In addition, we maintain a record of your product interests and purchases to help us improve our site design and your shopping experience.
To serve you better, we may combine information you give us online with information about your product interests and purchases. In addition, we also may combine information you provide with demographic information that is publicly available. We use that combined information to enhance and personalize your shopping experience, and to communicate with you by email or postal mail about Prosperous products, services, contests, and promotions that may be of interest to you. If you do not want us to use your information as described above, please contact us via email at info@ProsperousQuality.com.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us about our products, services, contests, or promotions via email, postal mail, or phone, please contact us via email at info@ProsperousQuality.com. Please be sure to include your email address, full name, and password
We at Prosperous understand your concerns regarding your children’s access to the Internet and the Internet’s access to your children. We, too, are concerned about children’s safety online. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior, verifiable parental consent.
If we become aware that an individual who has joined our email list or who has saved information with our websites is under the age of 13, we will remove his or her personally identifiable information from our files immediately.
We contract with third parties to assist us in maintaining and managing our customer information, to fulfill promotions, and to communicate with our customers. However, we do not authorize any of those third parties to use your information in any other way. In addition, when we team up with another company to offer or provide products, services, contests, or promotions, we and the other company may cross-reference our customer databases to identify common customers. We and the other company may use that existing information to fulfill contractual or promotional obligations and to identify future promotional opportunities. When we offer contests and promotions, or join with another company to do so, customers who choose to participate in those contests and promotions may be asked to provide personal information in order to participate. That information may then be used by us and the other company to notify winners or to fulfill promotional obligations.
We may occasionally participate in scrip, loyalty, and other similar programs. Scrip programs allow you to instruct Prosperous to divert a percentage of the amount you spend at Prosperous to participating schools and other non-profit organizations. Loyalty programs allow you to earn “points” on purchases at Prosperous, which you may then use toward certain rewards offered by the loyalty programs in which you participate.
If you choose to participate in any scrip, loyalty, or other similar program in which Prosperous is a participating vendor, the company administering the scrip, loyalty, or other similar program (collectively, the “scrip company”) will or should ask for your consent to have Prosperous or our credit card processor(s) share with the scrip company information regarding your Prosperous purchases. This information will include your credit card number and the date and amount of your purchase, and may include your name. We will provide this information to the scrip company only as you have authorized us to do so. The scrip company may also share this information with the organizations you have chosen to receive a percentage of or information regarding your Prosperous purchases. Many scrip companies have their own privacy policies that may differ from ours. You should review these policies carefully, as we have no control over them.
We also may share aggregate, non-personally identifiable information about you, such as your age and gender, and types of products purchased, with our business partners to fulfill our contractual obligations.
Except as described above, we do not rent, sell, or share any information we collect to or with any unaffiliated third party.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us about our products, services, contests, or promotions via email, postal mail, or phone, please let us know by sending us an email message. Be sure to include your email address, full name, and password with your request.
Please note, however, that if you ask us to remove your name and address from our email or postal mailing list, we will have to maintain your name in a “do not mail” file to ensure that we honor your request. Please also note that when you make an online purchase, we will contact you via email to confirm your order and to let you know when it has been shipped. In addition, we may need to contact you via phone, postal mail, or email with other questions regarding your order.
If prior to participating in a contest or promotion you opted not to receive information about or mailings from us, you may still receive information from or about Prosperous in connection with the contest or promotion you entered or participated in. If you do not want to receive information about Prosperous or to share your information with Prosperous and the other companies sponsoring these contests or promotions, you may opt not to participate in these contests or promotions.
Protecting your order information is our priority. We use Secure Sockets Layer (SSL) technology to ensure the security of your online order information. To check the security of your connection, look at the lower left-hand corner of your browser window after you access our secure server. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL line of your browser. If you have accessed a secure server, the first characters of the site’s address should change from “http” to “https.”
Some browser versions and some firewalls don’t permit communication through secure servers. If this is the case for you, you’ll be unable to connect to our server, so you won’t be able to mistakenly place an order through an unsecured connection. If for any reason you cannot access the secure server, please feel free to e-mail us